Overall, it
would be my advice to seek out as much information as you can find to
learn the skills of telecommuting successfully. As a starting point,
below you can learn from others' mistakes on what not to do.
Top 10 Mistakes
to Avoid when Telecommuting
1.
Trying to work at home and
take care of the kids.
Many people, especially
first-time parents, become interested in telecommuting to avoid the
costs of childcare. They believe they can watch the kids and work at the
same time. Please do not make this mistake under any circumstances!
Whether you have a new baby or a young child, you cannot work
effectively while watching your kids.
2.
Not forwarding your phone to your
home work location.
If your boss or coworkers
can't reach you, they may assume you're not working. Or at a more
insidious level, they'll stop coming to you with issues or for help and
go to others instead. They already can't see you or walk over to your
cubicle for a conversation, if they can't reach you by phone you'll
suffer horribly from the out-of-sight-out-of-mind pitfall.
3.
Not arranging a quiet place in the house to work
If you have a full house
(kids, a spouse), constant interruptions can really break your
concentration and prevent you from buckling down and getting your work
done. And don't forget, your phone presence is now your primary form of
virtual presence. You can't conduct a professional phone meeting with
your boss, coworkers, or customers if there are screaming kids and other
noises in the background!
4.
Letting your 6-year-old answer the phone when your boss calls!
Can you imagine the
embarrassment? Your boss calls for your regularly-scheduled one-on-one
meeting or your performance review and gets a young child's voice saying
"hello?". If you have a 6-year-old you know how the conversation will
play from there - and the likelihood that you may not even successfully
get the phone handed to you with your boss still at the other end. Make
sure you have a separate phone line for work or your kids understand to
never answer the home phone when you're working.
5.
Missing meetings because you can’t attend in person
An important meeting is
scheduled with your team and you're telecommuting that day. Does this
mean you shouldn't attend? Absolutely not! Work with the person who sets
up the meeting to make sure there's a phone number you can dial into. Do
not let your team forge ahead without you - do not get left behind. Make
sure you are present and involved - virtually!
6.
Trying to work from home over a dial-up network connection
Chances are a lot of your
work requires email with your customers and coworkers and other
internet-related activities such as accessing online files, attending
web-based virtual meetings, etc. You cannot work quickly and efficiently
trying to send and receive large documents via email over a slow dial-up
line. And you cannot afford to be any less effective as a telecommuter
than if you were physically in the office - at least not if you want
your telecommuting option, and your career, to last!
7.
Thinking telecommuting means never going into the office
Telecommuting requires
flexibility. Although much work can be performed virtually, there may be
times when you really need to be physically present to be successful -
or maybe your boss simply perceives that it's needed. Either way, be
prepared to come into the office now and then for critical customer or
team meetings. Be flexible - the occasional trip to the office still
beats a 5-day-per-week commute!
8.
Isolating yourself from your coworkers
It's easy to become
isolated from your coworkers when you're never there and never see them.
You don't bump into them at the coffee station. You can't stand up and
ask them a quick question over the cubicle walls. So take some positive
actions to make sure you aren't out-of-sight-out-of-mind, like
scheduling a short weekly phone call with them to review any items that
have stacked up throughout the week.
9.
Poor email etiquette
When you're working from home, a very large portion of your interactions
with your team and boss are via email. There are many mistakes people
can make communicating via email that they'd never make in a live
face-to-face conversation. And these mistakes can be costly, in anything
from how quickly and efficiently you can get the answers you're looking
for, to a mistakenly-perceived bad attitude. Learn how to email clearly,
effectively, and professionally.
10.
Mistaking working from home with only-working-when-you-feel-like-it.
Working from home does
not mean you can sleep in, roll out of bed at half-past-nine, have a
leisurely coffee and danish over the morning newspaper, and then settle
down to work for a couple hours before you take your lunch break.
Although you may think you're getting away with it for a little while,
your lack of productivity and your unavailability will soon be noticed
by your team and your boss. Work from home like you would work from the
office. Set your alarm clock. Get up and get going. Schedule your
working day on your calendar, including break times, if that's what it
takes to keep your focus and discipline.
Knowing the major mistakes to avoid
is the first step in becoming a successful, effective telecommuter. And
learning what to do right and how to do it is the most important
education you can get. |